Customer Satisfaction Policy

Considering quality as the most important factor, we endeavor to provide best Food products and effective and prompt service so as to achieve total customer satisfaction at all times.

At Pizzicato, our constant aim is to:

• Ensure that the customer is always greeted by professional and courteous staff in the most pleasant and preferred way.

• Ensure quick service at all times at our outlets, offering the best quality products so to meet customer’s requirement at all levels.

• Listen to all our customers – to understand their needs and requirements and address consistently their grievances (if any) in a polite manner and resolve them as soon as possible.

• Ensure that all the products, services, efforts and actions result in strengthening the TRUST of clientele in our brand.

• For our on-site catering, wedding and corporate clients we always ensure customer satisfaction by adhering to our policy of clear and consistent communication to understand the customer requirements, make recommendations and provide them with best and viable suggestion and solution where required and fulfill the customer aspirations by making their event memorable.